Life insurance is personalised to the individual with the price affected by by age, health, height, weight, occupation, medical history and lifestyle. For this reason, it’s extremely difficult to offer accurate quotes online or via email – it ideally requires a phone call with a trained specialist who can search the market in real-time with you.
When you also take into consideration we’re talking about policies often worth hundreds of thousands of pounds, it’s also important we speak to people on the phone about this, with recorded calls to ensure the policy terms are fully understood. It is extremely important to us that the policy purchased does exactly what it is intended to do, and we will do everything we can to ensure this is the case by informing you of your most suitable options. In the rare scenario that a policy did not pay out, the recorded calls could be used as evidence in a dispute raised with the Financial Ombudsman Service. Recorded calls provide policyholders with extra peace of mind, rather than potentially missing or misunderstanding a clause on an online application form.
Phone calls ensure that the policy you choose is tailored to you and your family’s needs. Protect Line’s trained specialists will ask you a series of questions to consider, which online comparison websites will not, and often by choosing an online option people find themselves underinsured which can put their household at risk of financial struggle.
Protect Line is one of the leading fee-free life insurance brokers in the UK with 270,000+ customers and multiple consumer awards. The quote calls are not pushy sales calls – we provide a free information and comparison service, helping you secure the cover of your choice. As a broker we are paid a commission from the insurer not only when you purchase the policy, but if you keep paying your premiums. It is therefore in our best interest to ensure you are completely happy with the cover you have chosen.
We understand phone calls can be difficult for some individuals. That’s why we can be flexible and offer a multi-step process, breaking down the quote/application into several 15 minute calls. We can also give you as much time as you need to process information and ask questions. If you have accessibility challenges such as being deaf or blind Protect Line can provide alternative options to support you.
Protect Line is a non-advised broker, meaning we are not authorised to provide financial advice. This means we will not offer advice or push you to buy a product that is not right for you or pays us the most money. We can only provide you the facts but the choice is ultimately yours.
Do not simply take our word for it, take a look at our 40,000+ five-star reviews on Trustpilot and see what our customers say about speaking to us on the phone. Customers really do appreciate our award-winning human approach towards protecting UK families from the unexpected.