
Why can’t I see paperwork before choosing to take out a policy?
Customers often ask us to see the insurance paperwork before agreeing to the cover. Unfortunately, life insurance documentation is generated once a policy is sold. It is therefore not possible to generate paperwork for a policy that doesn’t exist yet. Rather than the actual policy paperwork, Protect Line can send you a Key Facts Document (KFD) that contains information about the insurer and an explanation of how the policy works.
Protect Line’s specialist will give you all the information you need over the phone so you can make an informed decision. There is no need to rush your decision and we do not mind repeating anything to ensure you completely understand the terms. All calls are recorded to protect you in the event of a dispute. All life insurance policies are also backed by a 30-day money back guarantee, which gives you time to receive and review all paperwork.
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