Protect Line picks up 5 awards in 2021

Protect Line picks up 5 awards in 2021 Thumbnail

Posted 12th November 2021 by

Protect Line Life Insurance Awards

Life insurance broker Protect Line has scooped the ‘Excellence in Customer Service’ award at the Poole Business Awards 2021, sponsored by Dutton Gregory Solicitors. With over 50 entries to the awards from a variety of Dorset based businesses, Protect Line is incredibly proud of this achievement.

Protect Line is passionate about providing the very best in customer service, and with a rating of 4.9/5 from over 34,000 reviews on Trustpilot, it seems customers are getting just that! In fact, ‘customer service’ is the second most used phrase in Protect Line’s online reviews, surpassed only by ‘life insurance’.

The ‘Excellence in Customer Service‘ award is just one of five awards won by Protect Line in 2021. In November, the company has also won the prestigious accolade of ‘Best Protection Insurance Broker‘ in the Insurance Choice Awards.

Protect Line’s Awards in 2021

  1. “Princess Royal Training Award” – City & Guilds Foundation*
  2. “Best Customer Retention Performance” – Legal & General Business Quality Awards*
  3.  “Innovation & Excellence” – Corporate LiveWire Awards
  4. “Best Protection Insurance Broker” – Insurance Choice Awards
  5. “Excellence in Customer Service” – Poole Business Awards

An Award-Winning Life Insurance Broker

The growing number of accolades for Protect Line, representing many parts of the business, demonstrates the company’s commitment to its customers, protecting families with suitable cover, innovating and adapting to change, and being the best employer possible.

As a company, we can shout about how great we are all day – that’s marketing – but when our customers and outside organisations recognise our commitment to greatness, it makes us extremely proud.

In previous years Protect Line has won multiple consumer and business awards including “Best Overall Insurance Broker” and “Treating Customers Fairly Champion” in the Insurance Choice Awards 2020, “Outstanding Quality Initiative” in the AIG Business Quality Awards, and “Star Employer” in the Rockstar Awards 2019.

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James Holden

Experienced marketing specialist within Financial Services, having managed hundreds of effective digital marketing campaigns for numerous UK insurance and mortgage brands since 2016.

From creating the world’s first Pokémon Go insurance, to launching a new product category within the appliance insurance space, to designing chat-bots which compare homeowner loan rates… I enjoy making consumer finance accessible to all and fun where possible!

I joined Protect Line in early 2020, a time when a lot of people started to seriously consider life insurance for the first time. Our lives can change in an instant, often without warning, and I love working in an industry which supports families during their most difficult times.