Terms and Conditions for Gift Voucher Offer
- These terms and conditions are promoted by Protect Line registered on the FCA register under reference 942467, whose registered office is at Bourne Gate, 25 Bourne Valley Road, Poole, Dorset, BH12 1DY (“Promoter”) .
- To be eligible for a Gift Voucher, you must be a UK resident aged 18 or over (excluding employees of the Promoter, third parties involved in the Promotion, and their families).
- The offer is valid for those who purchase a life insurance and/or critical illness cover policy online via Protect Line from 10th September 2024 to 31st December 2026. The Promoter reserves the right to extend this offer, updating these terms and conditions accordingly.
- To receive a Gift Voucher, you must: a) Start a life insurance and/or critical illness cover policy via a specified advert, email, letter, or text message b) Get a quote and have a policy accepted c) Keep the policy active and make all payments in full for a minimum of six months
- The value of the Gift Voucher is tiered based on the monthly premium of your policy, as follows:
| Life Insurance monthly premium cost | Voucher Value |
|---|---|
| £0.00 – £10.00 | £0.00 |
| £10.01 – £20.00 | £30.00 |
| £20.01 – £30.00 | £60.00 |
| £30.01 – £40.00 | £90.00 |
| £40.01 – £50.00 | £120.00 |
| £50.01 – £60.00 | £150.00 |
| £60.01 -£70.00 | £180.00 |
| £70.01 -£80.00 | £210.00 |
| £80.01 -£90.00 | £240.00 |
| £90.01 -£99.99 | £270.00 |
| £100.00 + | £300.00 |
- You will be entitled to claim the Gift Voucher once following payment of the sixth monthly premium. Each eligible customer will receive an email within 45 days of the sixth monthly premium payment from the Promoter, containing details on how to claim your Gift Voucher.
- All Gift Voucher claims must be made within 6 months from the date of the email from the Promoter. If you do not claim within this period, you will no longer be eligible to receive the Gift Voucher.
- The Promoter will send the voucher claim email to the email address provided by the customer when the policy was taken out. It is the customer’s responsibility to ensure that the email address provided is correct and remains active. The customer should regularly check their email inbox, including spam or junk folders, for communications from the Promoter. Protect Line is not liable for emails that are lost, undelivered, or not received due to incorrect email addresses, technical issues, or emails being filtered as spam.
- This Gift Voucher offer cannot be used in conjunction with any other voucher or promotional offer provided by Protect Line. Only one promotional offer can be applied per policy. If multiple offers are available at the time of policy purchase, the customer must choose which single offer to apply.
- If a policy is amended or rearranged through Protect Line within the initial six-month qualifying period, the new policy will need to run for a further six months to be eligible for the voucher.
- You will not be eligible for the voucher if you miss a payment during the first six months of the policy.
- This offer is limited to one Gift Voucher per customer, regardless of the number of policies purchased.
- The offer is available online and via our phone line, but only when the policy is accepted after originating from an eligible Protect Line Ltd advert, email, letter, or text message.
- Vouchers will expire 18 months after being issued, and any outstanding balance will be lost.
- No cash alternative will be offered.
- The Promoter reserves the right to refuse issuance of the voucher should they suspect foul play.
- The Promoter reserves the right to withdraw or amend this offer and these terms and conditions at any time.
- The Promoter accepts no responsibility for any damage, loss, liabilities, or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the voucher.
- Our Privacy Policy explains how your data will be used.
- These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. The Courts of England and Wales shall have exclusive jurisdiction in connection with these terms and conditions.
- If any paragraph in these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other paragraphs of these terms and conditions, which shall remain in full force and effect.
Last updated: 30/01/2026
Hear from our customers
Don’t just take our word for it – hear it from our customers, with over 45,000 five‑star reviews.
Nick
I enquired about a life insurance…
I enquired about a life insurance policy. Received a phone call from Matt Burgess who was amazing to deal with throughout the whole process. Talked me through every step and what each type of policy was and the differences were between them.
Highly recommend dealing with Matt.
Patricia O.
Danny the customer service officer was…
Danny the customer service officer was professional, respectful and kind. He spoke with clarity and reassurance without pressure. He explained all that I needed to know. His explanation left little room for questions as he was very clear. He really knows his job inside out. I was very satisfied with his consultation.
Jack W.
Green lights ahead…
Good experience, made better with Luke Maguire. Speaking to him was like hitting every traffic light as it turns green 💚
If you are thinking about Life insurance, stop thinking and just do it. Its all about the ones you leave behind after you are gone. True selfless act. 💯👌🏻 Thanks Luke.
Neil R.
The man that dealt with me MATT was…
The man that dealt with me MATT was very professional and talked me through everything I was pleased with how he was respectful and explained everything so I could understand the process I’m happy with the cover I have.
Atans JP.
Excellent Service!
I spoke to Henry who was knowledgeable, friendly and very helpful.
He took me through the details of life insurance and critical illness. He found a very well priced cover plan, which I took out. Wonderful company.
Zafal I.
Excellent service recommended…
Spoke with Craig today with a view to getting life cover, he was clear, precise and excellent in explaining from start to finish and answered all my questions satisfactorily, even had a bit of banter along the way which made the experience very pleasing, needless to say I bought the policy recommended to me. Thank you.
Mason G.
Life Insurance
Had the chance to speak with Grant, he was amazing.
It was my first time arranging life insurance for my partner and my new born, so as you can imagine, not very clued up on how it all works. He explained everything so well and very clearly. Thank you Grant
Nick
I had a very positive experience with…
I had a very positive experience with this life insurance company.
Emily was knowledgeable, patient, explained all my options clearly and made the process easy to understand.
Highly recommended.
Sandra R.
Did an online quote and within minutes…
Did an online quote and within minutes got call from Katy who was amazing. Talked me through everything and ended up with policy. She knew what I was looking for and so helpful and patient.
Highly recommend. Thanks again Katy for sorting everything out for me.
Russell
Had a consult with Tommy Farthing…
Had a consult with Tommy Farthing, absolute pleasure dealing with him. Extremely patient, clear understanding of the information he provided, made me feel at ease through the entire process as I was rather edgy at first. I never felt pressured or treated like a mere run through receiving my consult. Thank you Tommy.
Anonymous
It was an absolute pleasure speaking…
It was an absolute pleasure speaking with Harrison. His product knowledge was outstanding, and he took the time to explain everything thoroughly, ensuring I fully understood the options available.
He was professional, patient, and genuinely engaging throughout the conversation.
Danielle S.
The man I spoke to was very helpful and…
The man I spoke to was very helpful and I came off of the phone saving £15 a month nearly on my life insurance
MS Heer
Very helpful gave me a lot of good…
Very helpful gave me a lot of good and a reasonable price for both insurances, was thorough with everything
Karen R.
Amazing service from Luke Maguire…
Luke Maguire assisted us to find a life and critical policy that suited our needs and budget, he did so with time and care. Luke gave us plenty of time to consider options and was full of knowledge to support us to decide. Luke went over and above dedicating time that suited us but meant he would be late leaving off.
