FAQs

A list of our most frequently asked questions. You’ll find an answer to your question here

I’m over 80 – can I get a life insurance policy?

You may still be able to get a life insurance policy, such as an Over 50s Non-Medical Policy. It’s best to speak with one of our team who will be…

Why do you need to speak to me on the phone?

Life insurance is a fairly simple thing, however, it can become complicated when factoring in your health and lifestyle. That’s why we believe it’s always better to speak with a…

How do I opt out of marketing?

You can opt-out of receiving Marketing communications by filling in our opt-out form. We’re very stringent with how we store and process our customer data.

When will I receive my policy documents?

Your policy documents can take up to 14 working days to arrive at your postal address. If your documents haven’t arrived by then, please Contact Us and we will double-check…

I don’t have a job, can I still get life insurance?

Yes, as long as you can make the monthly premium payments and by doing so it doesn’t put you in a financially difficult situation, you can still take out a…

I’m on benefits, can I still get life insurance?

Yes, as long as you can make the monthly premium payments and by doing so it doesn’t put you in a financially difficult situation, you can still take out a…

What is Critical Illness Cover?

Critical Illness Cover is a type of insurance plan that will pay out a lump sum on diagnosis of illness from a list defined by the insurer. For example, this…

What Critical Illness conditions are covered?

These will vary by insurer, so it’s always best to check that the insurer you choose will cover any illnesses you want to be protected for. Our life insurance agents…

Can I make changes to my policy?

Yes, you can always call us to discuss your policy. However, one thing to consider is that it’s not possible to ‘amend’ an existing life insurance policy; your existing policy…

Can I put my policy in Trust?

Yes, you can put your policy into a Trust for no extra charge when taking out a life insurance policy through Protect Line. We have a dedicated team of Trust…

Can’t find what you’re looking for?

If you still have questions or would like to speak with an adviser please get in touch.

Protect Line, making Life Insurance simple

Making Life Insurance Simple

Protect your loved ones today