If you have spotted a mistake or error on your policy documents, or need to update your personal details, please contact Protect Line immediately. If you need to change your name, address, or direct debit information this is usually a simple and quick process. Wrong information regarding your age, height/weight, lifestyle or undeclared medical conditions could cause an increase in premium prices or invalidate the policy. A Protect Line specialist will be able to assist in any case. Please note a phone call may be required to help us verify your identity and record the conversation for regulatory purposes.
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All help centre articles are designed to help give generic information to UK consumers. Protect Line operates on a non-advised basis, so no help centre article should be considered as advice or an indication of the terms and conditions of your policy. Insurers also update their terms and conditions from time to time and while Protect Line endeavours to keep all information up to date, there is a chance the information on these pages may become outdated. All information is correct at the time of publication. To ensure you fully understand the terms and conditions of your policy please read all your documents and contact us for clarification if there is something you do not understand.